Introduction
815 Media (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and disclose your information when you visit or use the services offered on our website, https://eightonefive.com (“Website”).
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for XXX years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
We will also store comments or reviews, if you choose to leave them.
By using our Website, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Personal Information
We may collect personal information such as your name, email address, phone number, and payment details when you register for an account, purchase our services, or contact us for inquiries.
If you request a password reset, your IP address will be included in the reset email.
For the purposes of processing recurring subscription payments, we store the customer’s name, billing address, shipping address, email address, phone number and credit card/payment details.
We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.
Non-Personal Information
We collect non-personal information like browser type, IP address, and pages visited to improve the functionality and user experience of our Website.
While you visit our site, we’ll track:
- Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
- Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
- Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
We’ll also use cookies to keep track of cart contents while you’re browsing our site.
How We Use Your Information
- To provide and maintain our services
- To process transactions
- To communicate with you
- For marketing and promotional purposes
- To comply with legal obligations
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Security
We implement reasonable security measures to protect your information, but no method of transmission over the Internet is 100% secure.
Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page, and your continued use of our Website constitutes agreement to any updates.
Payment Terms
When you purchase services from us, we require payment according to the terms stated at the time of purchase. We accept payments via check, PayPal, credit card, debit card online. It is your responsibility to ensure that all payment information is correct and that sufficient funds are available to complete the transaction.
Late Payment Policy: Invoices are due upon receipt or as otherwise noted on the invoice. If an invoice is not paid within 5 days of the due date, a late fee of $10 or 4.5% of the outstanding balance, whichever is greater, will be applied each month until the full amount has been paid.
This ensures transparency and informs customers of the potential financial consequences of late payments, aligning with your commitment to clear communication.
Contact Us
For any questions about this Privacy Policy, please contact us at:
Email: hello@eightonefive.com
Phone: 815-277-1127